Frequently Asked Questions

Starting School

My Teacher(s)

  • Insight of Oregon assigns each student to a homeroom teacher. The homeroom teacher will guide students and families throughout the school year. Homeroom teachers are in constant contact with their students and are available to provide important information, guidance, and to answer any questions that may arise.

Where is/How do I...?

FAQs About Your Computer and Using the Internet

  • The Online School (OLS) works best on a laptop or desktop computer. We do not recommend using tablets for coursework at this time. You may be able to complete some parts of your work on a tablet (i.e. reading e-books). However, a tablet will not be sufficient for the majority of the work that you need to complete.  

    Please make sure your computer is OLS-compatible prior to school starting.

    Also, be sure to refer to the list of preferred browsers to use with the Online School (OLS).

Quick Reference

Please keep the web pages below handy for quick reference, as they contain school-specific information, such as upcoming events and information dates. You can also find resources to help you navigate the Online School (OLS), use OLS tools, and hear about new features and improvements to your learning environment.

Other Questions?

Visit the "Support Topics" page of the K12 Customer Support website to search for more information.